Value My Trade

PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs MINI to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

START SHOPPING LOCAL!

Check Out Our Great Deals

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Google Feb 23, 2021
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Google Feb 21, 2021

Can’t say enough about the staff & service of Bill Jacobs Mini in Naperville, IL. Mitch & Mike have provided excellent service with our first Cooper and continues to do so with our second. Mini on and visit Bill Jacobs in Naperville!

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Google Feb 21, 2021

Mike was fantastic! My issue was taken care of immediately! I didn’t even need to make an appointment! Love Mini’s service!

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Google Feb 20, 2021

Kudos goes to the Service team, and Aldo Huerta in particular, who go above and beyond to make sure my Mini is running in peak shape.

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DealerRater Feb 17, 2021

Great customer service! Mitch is a great service rep in mini! always on time an professional! keep up the great work! Will come again for sure!

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DealerRater Feb 16, 2021

The service person Mike is very good at his job and hast the customer in his best interest. The service department at bill jacobs is 2nd to None I will buy another mini because of these guys!!!

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Google Feb 15, 2021
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Google Feb 14, 2021

Mike was great to work with. Resolved my issue quickly.

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Google Feb 13, 2021

Mike was very attentive and even showed me exactly what was going wrong with my mini. He drew examples and explained functions of the car that I am not familiar with. I appreciate the work they did.

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Google Feb 10, 2021
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DealerRater Feb 10, 2021

Mitch Shefveland was very helpful with our needs. Was upfront and honest when it came to needed services. Would recommend working with Mitch for service.

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DealerRater Feb 8, 2021

Mitch Shefveland really came through for me today and put my mind at ease. He is conscientious and smart which helps tremendously. Great service advisor and wonderful representative of Bill Jacobs.

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DealerRater Feb 8, 2021

Outstanding service at Bill Jacob Mini in Naperville! Fast, friendly, knowledgeable! Mitch is great to work with! Definitely recommend.... will be back again and again

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Google Feb 4, 2021

Aldo, Mike and Mitch at Bill Jacobs MINI . I’ve owned 4 Mini Coopers since 2005. I’ve been very happy with Mitch Shefveland as my service advisor the last few years. I feel comfortable with him handling my Mini’s issues ( I haven’t had this good experience at dealerships with the other cars I’ve owned ). He’s the reason I keep coming back!

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Google Feb 3, 2021

Mitch , Aldo , Mike always is helpful and does a great job. His customer service is always spot on and he always puts the customer first. I am happy with all my dealings with Mitch and Bill Jacobs.

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Google Feb 3, 2021

Go see Mike in service, he is the best advisor I have ever worked with.

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Google Jan 31, 2021
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Google Jan 31, 2021

Update: Far and away the best service ever! Mike Witkowksi and team deserve credit for running a professional, well-done operation. Great service and communication! Nice dealership with good sales people. Friendly service along with a nice showroom.

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Google Jan 31, 2021

Mike and Aldo are amazing! They are so personable and always go above and beyond to help. Very easy to talk to.

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Google Jan 29, 2021

Excellent service and Mitch great to deal with as usual!

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Google Jan 28, 2021

The MINI service department is excellent. I have been using them for the last 3 years and have found them to be very knowledgeable. I especially like working with my advisor, Mitch. He always listens carefully to me and works diligently to ensure all my issues are properly addressed. He is a keeper.

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Google Jan 28, 2021

Was looking forever for a Mini Countryman; the sales staff at Bill Jacobs were attentive but not pushy. A shout out to Marina M. Who helped me stay within my budget. I wish all car salespersons conducted themselves like her.

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Google Jan 24, 2021

Had to get a quick oil change before a long road trip and Mike made it super simple. Very generous and easy to talk to, he made the whole process super quick and easy. Thank You Mike!

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DealerRater Jan 22, 2021

Prompt, professional service! Service appointments scheduled to give enough time to explain the details of suggested maintenance plans. Everyone involved in the process courteous and friendly.

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Google Jan 20, 2021
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Google Jan 19, 2021

Mitch was very helpful and welcoming!! Love MINIs and the service they provide

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Google Jan 17, 2021

Marina was very helpful and super patient during the whole buying process!

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Google Jan 16, 2021

Loved the showroom and loved the car lot with many Mini's ❤ I met Jennifer who I've been texting with until today when I went in for a test drive. I wish Bill Jacobs was closer but definitely worth the drive. I have all the plans in the world to buy a car from Bill Jacobs Mini.. maybe 2😇 💯❣ ***UPDATE*** I went looking for Mini and drove home in my new(to me)2018 Mini Countryman. I felt like I had a red carpet to walk on throughout my whole car buying experience with Bill Jacobs Mini. Jennifer, Kelly, Greg and ...

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Google Jan 16, 2021

Customer service excelled! Aldo was so helpful and knowledgeable and kind! Would recommend this service team to everyone!!!

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Google Jan 15, 2021

I recently had some fairly extensive warranty work performed on my 2017 Countryman. While I haven't had it back long, based on initial impressions, I am very happy with the results. My service advisor Mike was helpful with addressing my concerns and making sure everything was repaired. I was also impressed with this dealership's communication and daily updates on repair progress. The active reception is a cool concept and it's nice to be able to go over the car with the advisor and foreman while it's on the lift.

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Google Jan 13, 2021

Mike W. Is an awesome service advisor! Very thorough,Thanks Mike!

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Google Jan 13, 2021

They gave me a nice loner while my car was receiving maintenance. When my car was finished they dropped it off at my house. I find them and not trying to sell you repairs you don't need.

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DealerRater Jan 8, 2021

Excellent dealership and Mitch in service is awesome. Highly recommend. They care more about the customer than they do about the money. Very thorough and always explain service clear and concise.

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DealerRater Jan 8, 2021

They repaired my mini: supercharger oil, engine oil, water pump, brake sensor, various water leaks. My service advisor was Mitch Shefveland. He was very good at keeping me aware of the progress of the repairs including several I was not aware of. He included pictures of these new findings.

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Google Jan 1, 2021

Mike was great!

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DealerRater Jan 1, 2021

Had a great experience at Bill Jacobs MINI, my car was cared for and I knew what to expect with the visit. Mike in service was very helpful

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Google Dec 31, 2020

Found it! A super cool pre-owned Mini Cooper S @ BIll Jacobs. Jed in sales and Mitch in service focused on making our buying and initial service experiences exceptional. It’s clear the team there is very thoughtful, attentive, and focused on taking care of their customers. We love our Mini! Check out the cars and team at Bill Jacobs!

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Google Dec 31, 2020

Mike & Mitchell in the service department are the BEST! They always take great care of my Mini, which I love more than some family. They always get me in and out as quickly as possible. I wouldn't take my Mini anywhere else!

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Google Dec 30, 2020

Aldo Huerta at Bill Jacobs Mini Cooper is amazing! I needed a number of repairs done on my vehicle. Aldo was detailed, informative, patient and extremely professional in helping me figure out my service priorities. His thorough follow up after I left my car for the repairs was just as helpful. It is very refreshing to find a dealership with such trustworthy employees.

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Google Dec 29, 2020

Great service, super helpful and kind staff (thank you Aldo!) and quick to fix repairs! Highly recommend!

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Google Dec 29, 2020

I always have a great experience when receiving service at this location. Mitch always makes sure to explain all the work being done on my vehicle, and goes above and beyond to help me with any service related needs. Thanks Mitch!!

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Google Dec 29, 2020

Love the staff & service here, I’m pretty sure I’ll never drive anything but a MINI so they have me as a customer for life!

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Google Dec 27, 2020

This mini dealer was fantastic. I’ve had trouble with BMW dealers in the past. Staff has been rude and dismissive but that was not the case here. My advisor was Aldo Huerta. He was very helpful in helping me to understand the fixes needed for my mini cooper. He handled all warranty communication and communicated directly with me about how much I owed and when my car would be fixed. Highly recommend if you need a mini fixed, see Aldo!!

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Google Dec 24, 2020

My Cooper S needed an oil change during this holiday week, Aldo the Service Advisor was able to get me on the books on short notice.

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Google Dec 23, 2020

I was extremely satisfied with the work performed by the service techs at Bill Jacobs MINI recently. Service Advisor Aldo Huerta greeted me for my scheduled appointment and introduced me to the Service Manager who then put my car on a lift to go over any and all issues point by point. I really appreciated the time taken to actually explain what we were looking at which turned out to be an oil leak caused by a busted oil filter housing gasket. While the service team completed the repair, I was given a loaner and on my way to continue ...

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Google Dec 23, 2020

Aldo H. did a fantastic job taking care of my Cooper S! The service at Bill Jacobs is hard to beat, Aldo made sure I was kept in the loop from start to finish.

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DealerRater Dec 22, 2020

I bought my 2007 Cooper here new and have always brought it here for service. In the MINI Service department, Mitch Shefvelend has kept my car running well over the years. Strongly recommended.

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Google Dec 20, 2020

Great service at Bill Jacob’s Mini in Naperville. Aldo Huerta took care of every last detail!

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Google Dec 19, 2020
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Google Dec 19, 2020

Mike was wonderful to work with!

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DealerRater Dec 19, 2020

Mike hooked me up with great one year service on my Mini. Despite me living at some distance, it all went very smoothly. Much appreciated!

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DealerRater Dec 16, 2020

I had the best experience at this dealership. They went out of my way to make sure I had an excellent experience. I will miss coming here.

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Google Dec 16, 2020
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Google Dec 15, 2020

Very happy with the service. Car runs great.

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Google Dec 15, 2020

I brought in my 2013 Mini Cooper for service and had an excellent experience. Mitch helped me with everything I needed and it was a great experience!

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Google Dec 14, 2020

Went shopping for mini coopers drove clear up to Chicago to this place they took great care of us very professional thank you guys you're doing a great job

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Google Dec 10, 2020

I took my money and for service and bill Jacobs took care of everything including my service writer aldo

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Google Dec 7, 2020

Mitch helped me out and had great customer service!

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DealerRater Dec 7, 2020

Mitch and his crew went well over the call of duty. It seemed they thought everything out ahead of time. Excellence was deeply appreciated! The service given put my mind at ease and my car feeling and looking good.

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Google Dec 6, 2020

It’s has been a fantastic experience every time!

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Google Dec 5, 2020

Had my mini in for service with Mike W. Great customer service straight to the point. What more do you want. 100% recommend

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DealerRater Dec 4, 2020

Dealership is clean and comfortable and the service advisor was knowledgeable and friendly. Although it is not close to where I live, it was worth the drive.

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Google Dec 3, 2020

We drove 4 hours to come here, we have a good experience at Bill Jacobs, the driving was worth it. Mitch Shefveland was very kind and guide us through all the process, he didn’t make us wait! We’ll definitely come back again. Great place!

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Google Dec 2, 2020

I am pleased to write a review for Bill Jacobs dealership. I have been a loyal customer for a few years now, as the General Manger Brian Kosanovich, the Service Manger Aldo Huerta, and the Sales Manager John Boecker have always put the time and effort to go above and beyond in providing exception customer service. I highly recommend the team to new customers. I wish the team all the best of success and continued recognition for outstanding customer care and support!

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Google Dec 1, 2020

Bill Jacobs Mini has always been a place that I can trust with my Mini repairs. Aldo my service advisor has always taken care of my Mini.

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Google Nov 28, 2020

aldo huerta is great! makes coming here so easy and explains everything well and I know I can trust him with giving me the right information

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DealerRater Nov 26, 2020

Superior service from Mitch and Mike in Service on my 2017 Mini Cooper Countryman. They made the experience an easy one when it could have been a beast. Absolutely trust these 2!

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Google Nov 26, 2020
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Google Nov 25, 2020

Mitch did a fantastic job working with my schedule to get mini in and out quickly. Thanks Mitch!

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DealerRater Nov 25, 2020

Mitch Did a great job! Loaner was ready. Fast diagnostic with a text. Explain each issue thoroughly. Great way to do Business. Like using technology keeps both sides safe. Must have employee!

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Google Nov 22, 2020

Mitch S and Joe are fantastic service providers. They explain state of car and eagerly address any concerns, likewise, they encourage and answer all questions. Fantastic service .

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Google Nov 20, 2020

I have been going to Bill Jacob's Mini since 2015 and have always had excellent service. Mike always takes care of me and my father every time we come and will continue recommending seeing him and Bill Jacob's!

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Google Nov 18, 2020
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Google Nov 10, 2020

Went in for an oil change on a 2006 mini cooper I had just purchased. Mike was very helpful and showed me underneath the car. He also gave me some pointers on what to look out for on the car. Good experience and I will try to work with Mike again in the future.

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Google Nov 9, 2020

I have been getting my Mini serviced by Mitch Shefveland for the past few years and it’s always been a great experience. He knows the ins and outs of the Mini brand and recommends what’s needed to keep my car running like new.

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DealerRater Nov 6, 2020

Mitch Shefveland at Bill Jacobs Mini, the best for aervice. I have been coming to Bill Jacobs Mini since 2011. Always treated well. I do recommend!

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Google Nov 5, 2020

Wanted to thanks +Aldo Huerta @BillJacbos for such an exceptional customer service in the repairs of my car. You are someone so pleasant and helpful it really does make a difference when visiting the dealership.

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Google Nov 1, 2020

We went out of our way to purchase from Bill Jacobs Mini. The sales staff was the best we have ever worked with. Follow up maintenance is responsive and quick. Follow up shout out to Aldo. He shows great compassion and goes put of his way to be helpful.

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Google Oct 31, 2020

Mike from Bill Jacobs surpassed all expectations. He took care of my MINI from day one when my car needed to be jumped, gave me all straight forward answers to all my questions, helped me used a loaner car while my car is under repair. He tried his best to give me discount from the repair as I was about to give up and trade in the car. I never received this type of service from anywhere. I highly recommend MIKE as well as the whole staff of Bill Jacobs for taking good care of my car.

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DealerRater Oct 30, 2020

I have used their service department many times. Mitch and his team of Aldo and Mike always do amazing work, are friendly and make you feel right at home. Amazing service time and time again.

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DealerRater Oct 29, 2020

BillJacobs Service helped me get my MINI back into tip top shape. Shout out to Mike in service for making it quick and painless. Thanks!

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Google Oct 29, 2020

Mike was a fantastic advisor to work with. I highly recommend seeing him for any of you MINI service needs.

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Google Oct 29, 2020

If you ever need work done on your Mini, I HIGHLY recommend Mitch! Mitch goes the extra mile to get the job done and takes care of his customers too! Thanks Mitch for the excellent customer service!

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Google Oct 29, 2020

Love the service department here Aldo is always helpful and very nice 2nd time I have had him for service

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Google Oct 28, 2020

I had my 2012 R56 in for a check-up and service due to some issues I was having. Mike was awesome in helping out and keeping us posted about the car. Bill Jacob's did an inspection and found a few other issues with the car and brought us in to go over them and discuss a plan of action. Through every step Mike kept us in the loop with what they were doing, and the state of the vehicle. Overall we had a great experience with the repairs, and the customer service. I will definitely be back to have my ...

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DealerRater Oct 22, 2020

Love my MINI, love this dealership! The service is excellent. My 2005 Cooper S still purrs like a kitten thanks to Bill Jacobs MINI. I wouldn’t go anywhere else.

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DealerRater Oct 22, 2020

Mitch S. was great, got me in and out in good time and there were no snags. Would definitely recommend. No complaints witj this dealership.

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Google Oct 21, 2020

Mike W was great. Best service advisor ever. The service was excellet. Five stars.

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DealerRater Oct 20, 2020

Great service over and beyond Mitch has been taken care of my Lil mini for a few years now , always follows through straight honest service , he s simply the best !

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Google Oct 14, 2020

Excellent service every time. Aldo is great to deal with.

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Google Oct 14, 2020

First time at Bill Jacobs mini in Naperville and I found the staff very friendly and helpful. I worked with Aldo he was great.

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Google Oct 12, 2020

Great service. Reliable and fast. Comfortable (and safe!) environment. Very straightforward to get car maintenance done. No one loves to spend time at the car dealership getting their car fixed, but this is painless.

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Google Oct 12, 2020

Gorgeous dealership! Beautiful cars and great selection. Really great experience here. The salesmen are top notch. We worked with John Boecker. He really made a difference for us. He was knowledgeable, not intimidating at al (or we would have walked), a really nice guy, he worked hard on our behalf and he helped us find the perfect car for us. He gets 5 stars and 2 thumbs way up. We also loved Dan Dulce in Finance—patient, explains things well, worked to solve our issues, and friendly. We love the new car we bought so far. Unfortunately, the car we bought was ...

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Google Oct 11, 2020

I had a really great experience at Bill Jacobs Mini! I had the help of Mike Witkowski. He was super personable, friendly, answered all of my questions, and he made sure I got the best use out of my extended warranty so that my car could get the several costly repairs it needed. I plan on having my car serviced there in the future!

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DealerRater Oct 9, 2020

The service for our MINI was superb! Mike and Mitch were very cordial, professional, clear and complete about the service needed or recommended. Very pleased.

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Google Oct 6, 2020

I was searching for a Mini Convertible for a while and they had the only Mini I would go convertible-less for! I ended up applying for financing. I liked the sales guy, John, I worked with. The only thing I didn’t like was that I went in with a very specific situation and I’m careful with my credit. I did not want them to run me through a ton of lenders to see where they would get the best rate etc. Therefore, they pushed to have me only run and financed through Mini’s financing. I knew it ...

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Google Oct 4, 2020

Mike at Bill Jacobs MINI is awesome! He is friendly, professional, and makes sure everything is done right.

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Google Oct 1, 2020

Mike and the team are great! Service is A+++

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Google Oct 1, 2020

Always professional, I come out here because they treat me with respect, they look at me as a car owner and that's what made me come here. I will always buy my mini from this dealership.... Keep up the good work😃😃

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DealerRater Oct 1, 2020

I just purchased 2 new hardtop Minis from this dealership! I made my purchase from Marina! She was the best! We talk about what I was looking for then i was able to test drive multiple options with minimal pressure for same day sales! I would recommned buying from her 100%!

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Contact Us

(855) 886-2088

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2491 Aurora Ave • Naperville, IL 60540

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-7pm

Bill Jacobs MINI 41.763868, -88.1947481.