We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Bill Jacobs MINI to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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Great experience working with Jed. Great communication with prompt responses. The team was straightforward with understanding my needs and finding the right vehicle for my needs. Very positive experience overall.
I had an appointment to see a specific car. I was met by my salesman on time and the vehicle was ready to view. All of my questions were answered. I left feeling good about my options and impressed with the outstanding customer service
Mitch always does a great job explaining the work that needs to be done and keeping me updated.
Clean space and friendly staff. Mitch and his tech crew are very knowledgeable when it comes to getting things done. Having a loaner available for me while getting the work done is a plus too!
Had my car serviced here and worked with Mitch . He was super friendly and knowledgeable about everything I had questions about . Would recommend working with him for all of your service needs !
Service at bill Jacobs mini was outstanding. Working with Mitch was super efficient and communicative, very knowledgeable to work with
I came here with my girlfriend for her to buy her 1st mini from mini. And how glad i am that we came here and got treated by my main man ELGAN!
He was very helpful, supportive, and informative, and extremely easy to work with. He made the experience feel very comfortable and funny yet still professional. If the owner of this mini dealership sees this PLEASE PROMOTE ELGAN!
You can tell he is a very good man. He sets a very good standard that the car industry definitely needs because he is more than just his work label. He ... Read More Full review text opened.Google - May 29, 2026
I came here with my girlfriend for her to buy her 1st mini from mini. And how glad i am that we came here and got treated by my main man ELGAN!
He was very helpful, supportive, and informative, and extremely easy to work with. He made the experience feel very comfortable and funny yet still professional. If the owner of this mini dealership sees this PLEASE PROMOTE ELGAN!
You can tell he is a very good man. He sets a very good standard that the car industry definitely needs because he is more than just his work label. He is there for you at any cost, and does not push you to make any decisions. You can show up, or give him a text/call and you’ll be taken care of. Thank you elgan for making my girls dream come to reality!
*Well Done* I decided to drive from the City to Bill Jacobs Mini to take a look at a car about 40 minutes prior to close ( yeah we all do seemingly random things at odd times) and I was greeted by Sales advisor Daniel Maldonado. He quickly accommodated my request for a test drive and within 20 minutes I initiated the purchase process (been looking for a year, so not too random for me)
Smooth. It was a pleasant experience that moved along without typical dealer nonsense. I was accommodated every step of the way from Daniel's communication to closing the ... Read More Full review text opened.Google - May 29, 2026
*Well Done* I decided to drive from the City to Bill Jacobs Mini to take a look at a car about 40 minutes prior to close ( yeah we all do seemingly random things at odd times) and I was greeted by Sales advisor Daniel Maldonado. He quickly accommodated my request for a test drive and within 20 minutes I initiated the purchase process (been looking for a year, so not too random for me)
Smooth. It was a pleasant experience that moved along without typical dealer nonsense. I was accommodated every step of the way from Daniel's communication to closing the deal with Finance Manager Mohammed Elkhatib. Pleasant conversations with both and my needs were met.
In the end they delivered a car to me at 10pm like it was 10am. No difference. Daniel Maldonado and Mohammed Elkhatib represented the Bill Jacobs auto group with professionalism and class. Again, well done.
Mitchell Shelfvland is always helpful & easy to communicate with. I’ve been coming here for 4 years & I’ve never had an issue
Mitch delivers consistently professional and great service. He is personable, clear, listens carefully, and extremely welcoming and provides a stress-free visit. He somehow remembers us even though we come in once a year. Its so nice to find the same service specialist here each time I come in. The phone staff was also professional and pleasant snd helpful when scheduling my appt. The waiting area is clean and thx for the desks to work on.
Got my car serviced in a timely manner and had an overall good experience at the dealership.
Mitch and service crew were all verry courteous and professional it's a pleasure to experience such a well run department
Bill Jacobs mini is a great dealership with very nice and helpful staff. they are always quick and reasonable with service prices.
My Mini is great but the dealership and people that work here are fantastic! I was greeted immediately upon arrival and the wonderful experience of meeting with Mitch Shefveland from service. I’m waiting for the completion of my car, thanks for the 2nd cup of coffee.
Love going to the dealer Mitch is up front and honest about repairs and what should be addressed Rt away. Timing of work by tech is always A1 service.
We were in the market for a car for our daughter and Ali and the team were so kind, informative and patient with us. They don’t pressure us but gave us all the info we needed to make a great choice for her! We will definitely be back if ever in the market for a Mini again!
Honest, friendly, and professional customer service from Elgan and the financing office.
Great staff. Very efficient and the supporting documentation for the repairs was excellent. Was in and out faster than expected.
They have maintained my car for over 7 years. I have worked with Mitchell for many years as service rep. It has been a good experience. No problems.
I have used dealership since car purchase. Mich has been my service advisor and was a done a wonderful job keeping the car running well. I have had no problems.
Mitch was able to help me out with routine maintenance - easy and back on the road fast (like a MINI should be)
I’ve had several of my MINI Countryman’s maintenance visits handled by Mitch Shefveland at Bill Jacobs MINI, and he’s always been professional, friendly, and very helpful. Every time I bring my car in for service, he even sends a detailed video showing the underside of my car, which makes me feel confident everything is being taken care of. I highly recommend Mitch for anyone looking to take care of their MINI!
I’ve been to this dealer for service of my mini multiple times and the service is exceptional. Id especially like to commend Mitch Shefveland - he’s always great to work with, knowledgeable and patient.
As always, the service was excellent at Bill Jacobs Mini! Mitch Shefvland provided exceptional customer service as usual, and the maintenance team took wonderful care of my baby. I will continue servicing my Mini here!
Always a slick & efficient process at Bill Jacobs Mini. Their use of tech w pictures & videos of what is required is so helpful. And Mitch is the best! Love those Minis!!!
I bought a Certified Used Mini Cooper in 2020. Despite it being over 5 years ago, the dealership was extremely responsive to my somewhat unusual issue with the spare tire and helped to resolve it quickly. I can't say enough about the Service Manager, Ermin, and the General Manager, Mike, who both went out of their way to listen and work with me. Once you buy a car from Bill Jacobs, you feel part of the family. Highly recommend and love my Mini!
Mitch has been the #1 person to take care of my car over the last 5 years and he always is attentive, remembers who I am and doesn’t mind if I take the time to phone a friend on the services. Standup guy and excellent service!
Mitch is an incredible service advisor. He’s always so kind and genuine, and he takes the time to thoroughly explain everything to me so I feel completely informed about my car.
Mitch really helped my Mom and I out with an emergency fix for our Mini Countryman. He made a stressful time easy!
Mitch in Service at MINI Cooper is absolutely outstanding! He always goes above and beyond to make sure everything is taken care of quickly and thoroughly. He’s incredibly knowledgeable, professional, and genuinely super nice to work with. Every visit is smooth and stress-free because of him. It’s rare to find someone who consistently delivers this level of customer service. Highly recommend asking for Mitch if you’re bringing your MINI in for service — you won’t be disappointed!
Mitch in Service at MINI Cooper is absolutely outstanding! He always goes above and beyond to make sure everything is taken care of quickly and thoroughly. He’s incredibly knowledgeable, professional, and genuinely super nice to work with. Every visit is smooth and stress-free because of him. It’s rare to find someone who consistently delivers this level of customer service. Highly recommend asking for Mitch if you’re bringing your MINI in for service — you won’t be disappointed!
Mitch was pleasant and informative to deal with. They send a video of their inspection which was helpful to see what they are talking about. They finished my car in one day and there was a lengthy list of services I needed. I definitely recommend them!
One thing I’ve always noted about this dealership is that I’m greeted immediately- I’ve never had to look around for someone to let them know im here. Mitch Shefveland assisted me during the purchase process. He was very helpful then, and that level Of service commitment continues today. I also appreciated the overview of “under the hood” and tire tread issues. Thank you!
We love and appreciate this dealership very much. What makes us appreciate it so much is outstanding Mitch Shefveland! We have worked with Mitch for several years now. He is top notch, professional, kind, honest, and honorable. He remembers us and he looks out for us (as well as our car), and he cares for us like a friend. He never pressures us, but he had a deep understanding about cars and helps us to understand the importance of certain things needing to be done. He has beautifully taken care of us with integrity and honor, and he has never ... Read More Full review text opened.DealerRater - Jan 30, 2026
We love and appreciate this dealership very much. What makes us appreciate it so much is outstanding Mitch Shefveland! We have worked with Mitch for several years now. He is top notch, professional, kind, honest, and honorable. He remembers us and he looks out for us (as well as our car), and he cares for us like a friend. He never pressures us, but he had a deep understanding about cars and helps us to understand the importance of certain things needing to be done. He has beautifully taken care of us with integrity and honor, and he has never steered us wrong. What an outstanding reflection on the Bill Jacobs company Mitch is. We highly recommend Bill Jacob’s Mini and Mitch Shefveland.
After being treated poorly and rudely at another mini dealership in Schaumburg I called Bill Jacobs mini in tears. Their entire staff was incredibly kind and listened to my concern with my newly purchased used mini. They had me come there directly and could not have been more accommodating, understanding, and helpful. They fixed the issue I was concerned about and caught a couple other things with their inspection. Communicated directly with my warranty company and got everything covered. I could not be more impressed with my experience. Every person I spoke to there was informative and helpful but a ... Read More Full review text opened.Google - Jan 28, 2026
After being treated poorly and rudely at another mini dealership in Schaumburg I called Bill Jacobs mini in tears. Their entire staff was incredibly kind and listened to my concern with my newly purchased used mini. They had me come there directly and could not have been more accommodating, understanding, and helpful. They fixed the issue I was concerned about and caught a couple other things with their inspection. Communicated directly with my warranty company and got everything covered. I could not be more impressed with my experience. Every person I spoke to there was informative and helpful but a super special shout to Ermin. Hoping no other problems pop up but if they do I know exactly who I will go to to handle it!
Ali (sales) and Mitchell (service) have made owning a mini enjoyable. They are both quick with a smile, and happy to take the time to explain things. I am very happy with my Mini and with Bill Jacobs in general.
Mitch is exceptional as is your service department and I always k ow everything will be done perfectly.
We love and appreciate this dealership very much. What makes us appreciate it so much is outstanding Mitch Shefveland! We have worked with Mitch for several years now. He is top notch, professional, kind, honest, and honorable. He remembers us and he looks out for us (as well as our car), and he cares for us like a friend. He works tirelessly at whatever needs to be done. He never pressures us, but he had a deep understanding about cars and helps us to understand the importance of certain things needing to be done. He has beautifully taken care of ... Read More Full review text opened.Google - Jan 15, 2026
We love and appreciate this dealership very much. What makes us appreciate it so much is outstanding Mitch Shefveland! We have worked with Mitch for several years now. He is top notch, professional, kind, honest, and honorable. He remembers us and he looks out for us (as well as our car), and he cares for us like a friend. He works tirelessly at whatever needs to be done. He never pressures us, but he had a deep understanding about cars and helps us to understand the importance of certain things needing to be done. He has beautifully taken care of us with integrity and honor, and he has never steered us wrong. What an outstanding reflection on the Bill Jacobs company Mitch is. We highly recommend Bill Jacob’s Mini and Mitch Shefveland.
I have used Bill Jacobs & Mitch Shefveland for services for at least 8 years and I very happy with the service level. Mitch has been honest, reliable, great communicator and it’s a big factor to stay with the Mini Brand for me.
I had an excellent experience with Mitch Shefveland at Bill Jacobs MINI!
My vehicle was showing a “battery discharging while stopped” warning, and I needed to get it serviced right away. We were using MINI Roadside Assistance for jump start and then we headed to Bill Jacobs and
Mitch made the entire process smooth and hassle-free. He was professional, communicative, and efficient throughout the battery replacement service.
The work was completed as promised, and my Mini is now running perfectly. I really appreciate Mitch’s attention to detail and great customer service. He made what could have been a stressful ... Read More Full review text opened.Google - Jan 5, 2026
I had an excellent experience with Mitch Shefveland at Bill Jacobs MINI!
My vehicle was showing a “battery discharging while stopped” warning, and I needed to get it serviced right away. We were using MINI Roadside Assistance for jump start and then we headed to Bill Jacobs and
Mitch made the entire process smooth and hassle-free. He was professional, communicative, and efficient throughout the battery replacement service.
The work was completed as promised, and my Mini is now running perfectly. I really appreciate Mitch’s attention to detail and great customer service. He made what could have been a stressful situation completely stress-free.
I highly recommend service advisor to Mitch Shefveland and the service team at Bill Jacobs MINI. They truly take great care of their customers!
Thank you, Mitch!
Excellent service and friendly salespeople.
They didn't try to push me into services that weren't needed, Mitch was great to work with, and the work was done quickly.
The cost, however, was crazy. $850 for annual vehicle inspection, air filters, and coolant flush. And on top of that already high price, they have the nerve to charge a fee for using a card. You're already overcharging me, and then you decide to get greedy and charge me a fee for sobering that's just normal overhead. Not cool.
I was asked if I would recommend this dealership as part of the review. I ... Read More Full review text opened.DealerRater - Dec 17, 2025
They didn't try to push me into services that weren't needed, Mitch was great to work with, and the work was done quickly.
The cost, however, was crazy. $850 for annual vehicle inspection, air filters, and coolant flush. And on top of that already high price, they have the nerve to charge a fee for using a card. You're already overcharging me, and then you decide to get greedy and charge me a fee for sobering that's just normal overhead. Not cool.
I was asked if I would recommend this dealership as part of the review. I wish I could say "maybe" because the only reason I would is if you're buying a new vehicle and/or you don't have an issue with how much they charge for service and their billing practices.
Today I am having my 2022 mini cooper clubman serviced at Bill Jacob’s Mini in Naperville. I like coming here because the people are professional and explain everything that needs to be done to the car. The car was raised up and a mechanic explained everything about my car. Mitchell Shefveland was my service advisor. He explained services that were needed on the car along with the prices. I would recommend using this dealership for services on your mini cooper.
I bought my Mini here, and I've brought it back for every service here, in spite of having moved 150 miles west and back to the area again. Mitch and his team are fantastic. When a significant service is next on my car's schedule, Mitch goes over options with me so I can plan for the time involved and cost of that service. No surprises.
It's funny, but my service rep, Mitch Shefveland,mentioned that it was extremely busy here yesterday .. I dont think I've ever been here when it isn't calm, welcoming and professional. In 9 years of my Mini relationship, it has always been a very stress free experience, no huge surprises, and very inviting waiting room. Thanks Mitch for making car care so easy.
Always a pleasant experience at Scott Jacobs Mini. The staff provides outstanding customer service and makes you feel extremely welcome. My Service Advisor, Mitch, is the best and helped me for several years.
Always a wonderful experience! A very warm and relaxing environment. The entire team provides outstanding service. My Service Advisor, Mitch, is top notch and has helped me for several years.
I recently brought my 2024 MINI Countryman to Bill Jacobs MINI for an inspection and general maintenance, and I couldn’t be more impressed with the entire experience. From start to finish, the team was incredibly helpful, professional and genuinely friendly.
Everyone I interacted with was patient and kind, taking the time to explain what was being done and answering all of my questions without ever making me feel rushed. They were very informative and made sure I felt comfortable with every step of the process.
I especially want to highlight Mitch, the service manager. He was outstanding. Attentive, proactive and ... Read More Full review text opened.Google - Dec 2, 2025
I recently brought my 2024 MINI Countryman to Bill Jacobs MINI for an inspection and general maintenance, and I couldn’t be more impressed with the entire experience. From start to finish, the team was incredibly helpful, professional and genuinely friendly.
Everyone I interacted with was patient and kind, taking the time to explain what was being done and answering all of my questions without ever making me feel rushed. They were very informative and made sure I felt comfortable with every step of the process.
I especially want to highlight Mitch, the service manager. He was outstanding. Attentive, proactive and clearly invested in making sure everything went smoothly. Mitch kept me updated, walked me through the details of the service, and made the whole experience seamless and stress-free.
It’s rare to find this level of customer care these days, and Bill Jacobs MINI has definitely earned my trust and future business. Highly recommend their service department to any MINI owner!
Thank you Mitchell for clarity with explaining what was going on with my car, and the honesty
Thank you for taking care of the car, and making sure that my car needs were met and not making me feel pressured about what needs were needed. And the urgency of some items. Thank you Mitchell
Great customer service Great, customer service. Great customer service great customer service. Great customer service.
Ali the sales guy was superb, he was the one who showed us our new Car which we got last week, Mini Countryman. He answered all our silly questions and gave test drive. He arranged everything very quickly and we were able to bring home the car the very same day. We took the car in lease for 3 years. Hope they take care of us till the End.
Mitch takes the time to explain what is needed now, what can wait, and how it all works for the car. He is personable and friendly, making me feel confident taking care of my Mini. I feel good working with him for service planning.
The service department at Bill Jacobs Mini is top notch. Scheduling is very straightforward and you get to talk to a real person right away. I am always excited when I learn that Mitch Shefveland will be our service advisor. He is very knowledgeable about the Mini and gives great advice about the services needed.
Elgan was an excellent and knowledgeable salesperson, and Ali showed me all the bells and whistles! Great team and buying experience!
The service department at Bill Jacobs Mini is top notch. Scheduling is very straightforward and you get to talk to a real person right away. I am always excited when I learn that Mitch Shefveland will be our service advisor. He is very knowledgeable about the Mini and gives great advice about the services needed.
After two failed attempts at a Carmax and large dealer in Orland Park to buy a Mini convertible, I decided to try Bill Jacobs Mini. I wrote a long message on their website at 2am detailing what I wanted. Right at 9am, Daniel at Bill Jacobs Mini called me, went over my list, did exactly what he said he was going to do & thanks to him I now have my very first mini in my garage! What a class act he is! He made a customer out of me!
Mitchell Shefveland was my service advisor. Very professional and helpful.
Always an easy experience at Mini, in Naperville. Mitch Shefveland has been our advisor through many leased and owned Minis. He explains what our car needs and what we can wait a minute on, and gives me a great estimate of the wait time.
We appreciated the personal and prompt attention of our service representative, Mitch. He was very responsive and kept us well. Informed of all repairs needed or recommended and updated us as work progressed.
Servicing my Mini Countryman is great at Bill Jacobs. Easy to schedule, pleasant to talk to Mitch Shefveland (a service advisor), and they provide a loaner Mini if needed. They have snacks, coffee and magazines while you wait. I’ve had zero issues coming here. Five stars!
Mitch was very informative and took the time to explain what was recommended and what needed immediate attention.
Mitch is very friendly, helpful, and efficient. He made everything easy to understand and provided different options. It was a very pleasant visit!
I purchased my Mini in 2016, which is when I first met my service expert, Mitchell Shefveland. Since then, Mitchell has been instrumental in making sure my Mini Cooper runs at its best. He’s professional, knowledgeable, and always provides excellent recommendations. Beyond that, he’s incredibly understanding and genuinely kind. Visiting Mitchell feels like walking into Cheers—where everyone knows your name. He’s truly one of the most personable people I’ve ever met.
I purchased my Mini in 2016, which is when I first met my service expert, Mitchell Shefveland. Since then, Mitchell has been instrumental in making sure my Mini Cooper runs at its best. He’s professional, knowledgeable, and always provides excellent recommendations. Beyond that, he’s incredibly understanding and genuinely kind. Visiting Mitchell feels like walking into Cheers—where everyone knows your name. He’s truly one of the most personable people I’ve ever met.
I always get prompt service when I'm here. Mitch is a true professional, and has everything organized.
Thanks Mitch Shefveland for the service needed
My service advisor Mitch is always such delightful to work work and gets me in and out of the dealerships quickly and efficiently.
This dealership was a total pleasure to work with. Everyone was friendly and courteous in helping us through the purchase of our new Mini Cooper. Even the manager stopped by to make certain we were being helped a well taken care of. It actually was a pleasure doing business them as they made the purchase experience easy and painless. Many thanks to the entire staff!
I had a great experience with Mitch, he kept me informed the whole time on the status for my car while in Service. Would recommend asking for him when getting your car serviced.
Mitch is personable, honest and goes out of his way to convey you are a valued customer!
Mitch Shefveland is an awesome advisor. He is very professional and willing to help with rhings you need with your Mini. The best!
If you need service in your car, I recommend asking for Mitch, he was very helpful and nice the whole time my car was in the repair shop.
Mitch is personable, honest and goes out of his way to convey you are a valued customer!
Mitch in the Service Department provides the absolute best customer service experience with a genuine personal touch when working with us. Scheduling is fast and efficient. Service is always completed in the promised timeframe and done thoroughly.
Bill Jacobs always took amazing care of me and my car… they were a delight to work with!
Mitch Shefveland is truly the best! Every time I need to schedule maintenance for my MINI, he takes care of every detail and makes the process so easy. Mitch consistently goes above and beyond to accommodate my difficult schedule, always showing patience and great communication. From booking to delivery, he keeps me informed every step of the way—before, during, and after my appointment—so I always know what to expect. I’m so grateful to have Mitch at Bill Jacobs as my go-to person for maintaining my beloved MINI. Thank you, Mitch!
Always on time and courteous. Reasonable prices for most repairs. Waiting area is clean to include the rest rooms. Mitch has been our service rep for years and is always friendly and polite and never forgets our names.
I travel twice as far to deal with Mitch. He never pushes extra work on me like at the Orland dealership. My budget isn't the typical BMW budget, my Mini was a gift from my father once he decided to stop driving.
Mitch is a great Service Advisor and is very trusting and knowledgeable. He’s a pleasure to work with and I would recommend without reservation.
Mitchell Shefveland Mini service advisor Alway very pleasant and knowledgeable, feel your in good hands ✌️
great service every time i go there to get my car worked on- have also bought another one there-im on my third mini!
Mitchell Schefveld and the team at Bill Jacobs Mini service department do great work at serving my mini. The work is done quickly with excellence. The keep me well informed of the service needs of the vehicle and preventative maintenance.
Excellent Communication. I always know what is going on and the status on the situation.
I love Bill Jacobs Mini, this is where we purchased our 2022 Mini Cooper JCW convertible We love this car it’s the best car that we own. The service rep Mitch Shefveland is wonderful to work with! I highly recommend Bill Jacobs Mini!
Service here is always extremely helpful and friendly. I’ve worked with Mitch as my service advisor several times and he is always a pleasure to work with. Staff at this location are always positive and I would recommend this location to anyone
Staff at this dealership are always a pleasure to work with. They are helpful and quick, I highly recommend this location.
Mitch always has a welcoming smile, clearly explains all procedures needed. He is an asset to our MINI dealership!
Always enjoy working with Mitch
Mitchell Shefveland always been great, understanding, and patient with us. Explain problems in detail, then gave us different honest choices how to solve. I will be back. Happy customer.
every mini dealership i’ve been to wildly exceeds my expectations everytime
i’m always treated with respect and kindness.
my service reps are always eager to help and answer my questions and concerns.
my first time at bill jacobs dealership has been a breeze and mitch (my service rep) is fantastic! i’m truly grateful to be in the mini family and to know me and my car are so well taken care of (:
bonus points: they lifted my car and let me see underneath it which is not something i’ve ever gotten to experience at any other ... Read More Full review text opened.Google - Sep 19, 2025
every mini dealership i’ve been to wildly exceeds my expectations everytime
i’m always treated with respect and kindness.
my service reps are always eager to help and answer my questions and concerns.
my first time at bill jacobs dealership has been a breeze and mitch (my service rep) is fantastic! i’m truly grateful to be in the mini family and to know me and my car are so well taken care of (:
bonus points: they lifted my car and let me see underneath it which is not something i’ve ever gotten to experience at any other dealership
super cool
12/10 recommend!!!
All of my experiences at Bill.Jacons have been great. They've always been responsive and able to answer my questions. All of the service I've had done was done well, on time and as expected. Mitch in particular has alwaya been extremely conscientious and attentive to any concerns and willing to go the extra mile to provide terrific service.
Mitch is awesome extremely professional but helpful lind and always takes care of things.
Mitch Shefveland is incredibly kind, smart, and has a great understanding of what we need to get done. He always provides excellent recommendations for our MINI. The marketing team at Bill Jacobs MINI is fantastic - they consistently provide us with a brand new MINI as a loaner car while our vehicle is being serviced. Our favorite part is the exceptional service we receive every time. We highly recommend Mitch and the entire team at Bill Jacobs MINI!
