PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs MINI to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

START SHOPPING LOCAL!

Check Out Our Great Deals

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DealerRater Dec 8, 2022

Brendon in service took excellent care of me He kept me in formed and got me fixed up

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DealerRater Dec 5, 2022

Top level service and communication. Service advisor Brendon is very professional as he answered all questions in detail. Would highly recommend reaching out to Brendon on all your services.

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DealerRater Dec 3, 2022

It’s always a pleasure working with Mitch. Customer service is a top priority when providing service to customers. He is very knowledgeable and respectful. Always calls to update on progress regarding work or service to be done. Thank you Mitch !!

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Google Dec 2, 2022

Bill Jacob’s mini service department is great! I was assigned Mitchell as my service provider. He is very knowledgeable and nice. I’ve never had such a thorough inspection done on my mini. I would recommend this location to all mini owners!

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DealerRater Dec 2, 2022

Bill Jacob’s mini service department is great! I was assigned Mitchell as my service provider. He is very knowledgeable and nice. I’ve never had such a thorough inspection done on my mini. I would recommend this location to all mini owners!

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DealerRater Dec 1, 2022

Brendon Chervinko was great! He took good care of us perfectly Loved the video updates.

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DealerRater Dec 1, 2022

Great, fast service! Above and beyond dealership! Thanks Brandon ! Very prompt and thorough service technician

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DealerRater Dec 1, 2022

Great service, so friendly! Beautiful cars! Brenden was great! And they washed my car! Also, I was in and out quickly with a loaner while my car was serviced.

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DealerRater Nov 30, 2022

Awesome service. Always take my car here for service. Mitch Shefveland is great service advisor

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DealerRater Nov 30, 2022

Mitch Shefveland is the best Service Advisor in the Mini Dealership. I always ask for Mitch.

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Google Nov 30, 2022

Came in to get my tire change with Mitch at mini and they did a spectacular job!!

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Google Nov 30, 2022

After being told by an aftermarket European auto repair facility and spending $258 that my wife's mini was junk, I called bill Jacobs mini and they repaired the issues and my wife's Mini was back and running great. The service dept at Mini is absolutely trustworthy and honest. I am using them from know on.

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DealerRater Nov 29, 2022

First, the dealership is top Rate in my eyes. Mitch from service department is great.

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Google Nov 28, 2022

Mitch always takes the time to explain everything and takes no offense at my many questions. 🙂 Great dealership and committed employees. It doesn’t end at the ‘sale’ here. Thanks Mitch! Meredith

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DealerRater Nov 28, 2022

My first time here and they made me feel like I was a regular. Great service .

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DealerRater Nov 19, 2022

Clean shop. Provided a loaner since the service was expect to take a few hours.

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DealerRater Nov 18, 2022

Always a pleasant visit and thorough inspection and assessment, as well as a pleasant waiting area. Thank you!

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Google Nov 18, 2022

Driving a car you’re always going to have to do maintenance & things are going to come up but it’s always smooth doing business with Bill Jacobs Mini and my service advisor Mitchell Shefveland. My service engine 🚨 light had gone on right before we we’re hitting the road to go see family for the holiday and did not want to risk it and Mitchell got me in first thing The following morning and provided a Lyft ride so I could get to work and then provided a Lyft ride back to the dealership after the work was ...

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Google Nov 18, 2022

I was greeted immediately upon arrival and told to have a seat and an advisor would be with me shortly. Approximately 5 minutes later, Brendon took me over to his desk and walked me through my visit and what I could expect. Brendon made me aware of a 3 year warranty on oil changes which would ultimately save me about $200 on my next few visits. Needless to say I was all over that. Brendon is friendly, polite, appears knowledgeable and has a bright smile. The facility is always clean, comfortable and has great amenities.

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Google Nov 18, 2022

As always when I come to do anything with my Mini cooper, Mitch has been so warm and professional. I truly like working with Mitch when it comes to my car, I trust his opinion on any and all services I need. Great job.

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Google Nov 18, 2022

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Google Nov 17, 2022

Excellent service. I love that they give me a loaner while I am getting the work done. They make everything easy and efficient. Thank you!!!!

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DealerRater Nov 16, 2022

The Bill Jacobs dealerships are always Great to deal with. Brandon was very good to deal with on a profesional level. and very good on a customer relationship level. great combination. I have always had this experience with The Bill Jacobs Dealerships .

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Google Nov 13, 2022

Bought my MINI from Indiana a few years ago (used) and I am so glad I brought it to the service department after many years of people not really understanding my car! Brendon was so helpful and after one of the mechanics looked it over, they explained everything my car would need to keep it going for as long as I can. They were NOT pushy, they just explained what I might need and what I DO need.

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DealerRater Nov 13, 2022

Brandon did an amazing and thorough job on a hectic day for him. Looking forward to working with him in the future!

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Google Nov 10, 2022

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Google Nov 8, 2022

Mitch is the best service rep! He is always accommodating and takes time to explain whatever service my Mini Cooper needs.

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DealerRater Nov 8, 2022

Mitch has been helping me when my Mini Cooper service for years now. He always takes the time to educate me on what service my car needs and why. Mitch is the best service rep!

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Google Nov 7, 2022

Mitch and his team were fantastic! Quick, efficient, and very thorough! I accidentally arrived two hours before my scheduled appointment and they still fit me in.

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Google Nov 7, 2022

Mitch walked me through the findings from the diagnostic review, explaining the pro/con of each finding. He did a great job!

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DealerRater Nov 7, 2022

I like how I was greeted by my advisor, Mitch Shefvelend, he was just the right amount of friendly, very genuine. I really like the diagnostic review that is done while the car is suspended. The master technician walks you through all of the findings, good and bad. After the review Mitch explained the pro/con of the issues that needed to be addressed, he made it very easy to understand. Overall, a great experience and I wouldn’t even consider going to any other dealer!

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Google Nov 5, 2022

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Google Nov 5, 2022

They do a great job.

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DealerRater Nov 4, 2022

Clean courteous efficient very helpful caring welcoming. Our salesman was terrific. He is always friendly and helpful.

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DealerRater Nov 4, 2022

Service agent was great friendly knowledgeable and easy to work with So glad he was there

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DealerRater Nov 4, 2022

Mitch Shefveland our service advisor provides excellent communication regarding our mini! Bill Jacobs Mini is the best!

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DealerRater Nov 4, 2022

They are very personable, diagnosis the problem well regarding your car, and fix mechanical issues with good attention to details.

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Google Nov 3, 2022

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Google Nov 2, 2022

My wife an I have bought three Mini Coopers from Bill Jacobs sales department has always been pleasant and feel like they are customer advocates. I believe, being a return customer is the only review necessary. However, recently, I was served by a service manager by the name of Brendan Chervinko. This gentleman exceeded my expectations. First, he met me at the door and asked how he could help. He explained in layman's terms exactly what I needed to do. He showed me what the technician advised. I was uncomfortable at first with all that was required, but he ...

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Google Oct 31, 2022

With the help of Mitch Shefveland I went from zero to hero in a fifteen minute phone call. The battery on the Mini parked in my garage completely died (five year old battery). on a Friday. By the end of the call I had a loner car on the way to use for the weekend. I called Mini road side assistance secured a tow to Bill Jacobs Mini and a Uber ride home from work. The cost of 145 mile tow and Uber was covered by the extended service agreement I had purchased five months earlier on Mitch's advice. Mitch ...

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Google Oct 30, 2022

We enjoyed being here purchasing a car. Jed is a great vendor and was always helpful.

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DealerRater Oct 28, 2022

Clean showroom, pleasant and knowledgeable employees. Always feel good being there. Overall great experiences every time. And love the free car wash.

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Google Oct 27, 2022

Every time I come here, I always feel safe knowing Im getting good service. Mitch was very kind and informative. He helped me understand the logistics of what was going on with my car.

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Google Oct 27, 2022

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DealerRater Oct 26, 2022

Very personalble, professional service. Mitch Shefveland is an outstanding service advisor. Very knowledgeable and enjoyable to work with.

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DealerRater Oct 20, 2022

Every time I come to Bill Jacobs for service, they make the process extremely easy and go out of their way to make my experience as painless as possible. Aldo is consistently a pleasure to work with.

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Facebook Oct 14, 2022

Aldo Huerta and his team was awesome! Definitely recommend!

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Google Oct 14, 2022

Aldo and his team at Bill Jacobs Mini are fantastic. They're the only ones I will let service my '16 Countryman. I always get practical assessments, good advice, and best-in-class workmanship. Andbest of all their prices are fair.

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Cars Oct 9, 2022

Had a very good experience. I glad a bought a car at this dealer and the service to my car so sure will be coming at this location

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Google Oct 4, 2022

Very friendly and professional staff. I was greeted with a smile and offered coffee or tea, after a short wait my car was inspected and Mitch offered maintenance suggestions. Over all great advice. I am glad I came here.

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DealerRater Oct 4, 2022

With every other car in my life I've avoided going to dealership service departments, largely due to cost. HOWEVER... Mitch Shefveland (my MINI service advisor) has earned my trust, and hence my business. Both of my Mini's come here to stay tip-top, and Bill Jacobs treatment of us through the years will have us coming back of ever I need to replace one of my cars.

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DealerRater Oct 3, 2022

This is my first time visiting Bill Jacobs MINI and the staff was well informed, friendly, and kind. You could really see that Mitch, my advisor, really care about his customers. There are no words to thank everyone enough.

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Google Oct 1, 2022

I recently bought a used MINI and came up on 60000 miles. I set up an appointment not knowing what I would need for service. Aldo was my service representative and he was great, helped me determine what i would need for my new MINI and, not once, tried to oversell a single service or product. Friendly, energetic, professional, and extremely helpful. The entire area is super clean and more than I expected. The people here care about you and your MINI and you can expect top notch service.

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DealerRater Sep 29, 2022

Mitch Shefveland handles my service every time and always makes my experience top notch. You can tell he cares about the customers needs. For all your Mini needs, ask for Mitch!

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DealerRater Sep 29, 2022

I had my Mini check up today and everything went smoothly. Mitch my service advisor got my car tuned up, tires rotated and washed in less than an 1.5 hours. Thank you for the prompt service, you made my day!

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Google Sep 27, 2022

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DealerRater Sep 27, 2022

Personnel were willing to work with customer (me) and accommodate their needs. This included providing a hike car to my residence and the return of my car to my residence in a timely fashion as per my request. This was my first involvement with Bill Jacobs Mini and they excelled in customer service!

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Google Sep 26, 2022

It is my first time bringing my car to Bill Jacobs MINI for annual check. The service is excellent. Staff is very helpful. Overall, the dealer looks nice and clean. There is a refreshing bar, coffee, snacks for customers which is great!

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DealerRater Sep 26, 2022

Mitch provides an excellent service. He is very helpful. The dealer looks nice and clean. The refreshment bar for customers is fantastic!

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Google Sep 25, 2022

Aldo H. treated me like royalty! He’s a class act! Thank you!

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Facebook Sep 22, 2022

Had a great experience with Bill Jacobs Mini service department. My advisor, Aldo, was sure to keep me informed on the needs and work done for my mini. Always kind and available for questions.

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Google Sep 21, 2022

I had the pleasure of meeting Aldo at Bill Jacobs Mini in Naperville, who went out of his way to provide exceptional service (free of charge) to investigate problems with my brake lights. He fixed the problem right then and there and advised me to be cognizant of what I needed to get serviced down the road, without coercion. He even fixed my door, which has been making a clicking sound whenever I opened it! Excellent service overall. 🙂 Thank you, Aldo!

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DealerRater Sep 20, 2022

Mitchell Shefveland our service advisor, gave us the very best customer experience we ever experienced

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DealerRater Sep 19, 2022

Great service with special attention to all of the details. Courteous staff and an overall great experience.

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DealerRater Sep 18, 2022

My experience with the Naperville Mini service was amazing! Mitch S. was super responsive and made sure I was taken care of during the whole process. I was traveling across country and without his dedication to servicing my mini I would not have felt confident getting back on the road. Thank you Mitch!!!

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Google Sep 18, 2022

I really have to recommend Jed for doing an outstanding job and giving me a truly pleasant experience. It has been a real joy working with him because he is so easy-going and understanding. He definitely has people skills! In addition, his attention to detail and his drive to go above-and-beyond his duties, sets him apart. Most of all, I can tell he really appreciates his customers and loves his job. He really focuses on giving everyone his undivided attention so that everyone can have a remarkable experience like I've had! Please go see him 🙂

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Google Sep 17, 2022

Aldo was extremely professional. Service at Bill Jacobs is always top notch!

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Google Sep 11, 2022

Good customer service. Aldo was very attentive and helpful. He was able to get me a last minute appointment. He went out of his way to listen to my concerns and follow through on the requested service needed ….much appreciated. Thank you

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DealerRater Sep 11, 2022

Outstanding service from start to finish! Mitch kept us up to date and informed at all times!

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DealerRater Sep 8, 2022

Friendly, knowledgeable staff, both in sales and in service. Easy to make a service appointment.

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Google Sep 8, 2022

I had to move to a new mini dealer and chose Bill Jacobs. Mitchell Shefveland was great to work with in service. They talked me through my car with an inspection and then gave options to repair. I look forward to working with them again.

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DealerRater Sep 8, 2022

I had to move to a new mini dealer and chose Bill Jacobs. Mitchell Shefveland was great to work with in service. They talked me through my car with an inspection and then gave options to repair. I look forward to working with them again.

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Google Sep 8, 2022

I was very impressed with the care and patience to resolve an issue with my daughter's Mini Cooper. I had taken it to another dealer and the problem persisted so decided to search out a reputable Mini Dealer with great reviews. I was so happy to have found Bill Jacobs Mini and felt taken care of the moment I was greated by Aldo, the service manager. Truly a class act and a business I will refer.

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Google Sep 7, 2022

This dealership was fantastic!! They kept us informed every step of the was...Mitch called everyday with an update. We absolutely recommend them for all you Mini repairs, maintenance and service! Thanks so much Mitch!

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Google Sep 4, 2022

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Google Aug 31, 2022

I bought my first mini used from a large third party seller. After a week the battery died so I brought it to the dealership where I knew experienced techs would work on it. Not only was the battery dead, but there were several other serious issues that they caught just in the few minute inspection they did with me. I’m grateful I brought my car here to be worked on, their professionalism and customer service is second to none. Everyone was very friendly, and Aldo took great care of me while I was there making the whole thing ...

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Cars Aug 28, 2022

I?ve been a mini owner since 2009, and the Bill Jacobs service department is amazing! My car needed a variety of things fixed and my car is now running like brand new! Aldo Huerta went above and beyond to make sure it was a smooth and seamless experience. I didn?t have to wait long with my active 2 year old, and received a loaner vehicle quickly! He even helped me transfer the car seats over. I received updates frequently over the two days my car was in the shop, and pick up was also quick! I will always recommend Bill ...

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Cars Aug 28, 2022

Aldo is the man everything I needed he took care of, if there was a problem Aldo would take care of and figure the best way to make it happen. Aldo is awesome!

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Google Aug 26, 2022

Everything went great. Mitchell was very professional.

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DealerRater Aug 26, 2022

Very attentive and professional. I was here for an oil change and that is what was done correctly .Mitchell was great

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Facebook Aug 26, 2022

I’ve been a mini owner since 2009, and the Bill Jacobs service department is amazing! My car needed a variety of things fixed and my car is now running like brand new! Aldo Huerta went above and beyond to make sure it was a smooth and seamless experience. I didn’t have to wait long with my active 2 year old, and received a loaner vehicle quickly! He even helped me transfer the car seats over. I received updates frequently over the two days my car was in the shop, and pick up was also quick! I will always recommend Bill ...

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Google Aug 26, 2022

I’ve been a mini owner since 2009, and the Bill Jacobs service department is amazing! My car needed a variety of things fixed and my car is now running like brand new! Aldo Huerta went above and beyond to make sure it was a smooth and seamless experience. I didn’t have to wait long with my active 2 year old, and received a loaner vehicle quickly! He even helped me transfer the car seats over. I received updates frequently over the two days my car was in the shop, and pick up was also quick! I will always recommend Bill ...

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DealerRater Aug 26, 2022

I’ve been a mini owner since 2009, and the Bill Jacobs service department is amazing! My car needed a variety of things fixed and my car is now running like brand new! Aldo Huerta went above and beyond to make sure it was a smooth and seamless experience. I didn’t have to wait long with my active 2 year old, and received a loaner vehicle quickly! He even helped me transfer the car seats over. I received updates frequently over the two days my car was in the shop, and pick up was also quick! I will always recommend Bill ...

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Google Aug 25, 2022

Mitch was great help and very helpful!!

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DealerRater Aug 25, 2022

Mitch in service was helpful and informative!! I feel comfortable now sending my daughter to college with her car!!

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Google Aug 22, 2022

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Google Aug 18, 2022

Mitch has been my service advisor for last 2+ yrs and he provides the best customer experience. He is patient and provides detailed overview of services and charges. Highly recommended to use him as your service advisor for Mini.

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DealerRater Aug 18, 2022

Mitch has been my service advisor for last 2+ yrs and he provides the best customer experience. He is patient and provides detailed overview of services and charges. Highly recommended to use him as your service advisor for Mini.

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Cars Aug 13, 2022

Excellent service, above and beyond would recommend this dealer to my friends

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DealerRater Aug 12, 2022

Brought my 2008 Mini in for service and was treated with respect and friendliness the entire time. I was put in a rental for the time they looked over and wrote up the issues and was then informed of them and all of my options. Aldo never pressured me and made sure to follow up after to make sure I understood all the information I was given. I will continue to return.

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Google Aug 11, 2022

I never have a bad thing to say after working with Mitch and the service guys! Always feel well taken care of and my concerns are always a top priority. 5 star service

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DealerRater Aug 10, 2022

I have never had a better experience than I have at this dealership with Mitch. By far the best advisor I’ve ever worked with. I drive 45mins out of my way to work with the amazing team here. I will recommend this dealership, especially Mitch, to anyone.

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DealerRater Aug 9, 2022

If you want professional and quality service, Bill Jacobs is the place to take your MINI! We have always worked through Mitch and we think he is the best but everyone working at Bill Jacobs seems great. Quality is definitely part of Bill Jacobs name! I have found out the hard way on multiple of occasions that only Mini dealers like Bill Jacobs should be working on Minis. Minis are in a league of their own which makes them special and fun to drive, Bill Jacobs will actually show you any problems instead of just telling you, They are the ...

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Google Aug 6, 2022

I had a great experience at Bill Jacob Mini! They had me in and out very quickly. Aldo, was the Service manager that took care of me. He was nothing short of amazing at his job. He’s also a pretty nice guy too!

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Google Aug 3, 2022

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DealerRater Aug 3, 2022

Had a wonderful experience with Mitch this week! He communicated regularly with updates on my car, and explained everything clearly. I genuinely felt taken care of and that his service was above and beyond expectation. Thank you!

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Cars Aug 2, 2022

Awesome service from Aldo he really took care of our Mini

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DealerRater Jul 31, 2022

Excellent service from start to finish- every time! Aldo, by far, has been the best service advisor over the past several years!

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Google Jul 30, 2022

Aldo is the best advisor! Brought our Mini in for service and he kept us notified on the progress.

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Google Jul 30, 2022

This is the first time I've been to this dealership for service and Aldo is amazing! I needed some major work done on my 2012 Mini and it was a nice working with Aldo.

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Bill Jacobs MINI 41.763868, -88.1947481.