SCHEDULE YOUR MINI COOPER SERVICE

NEW USERS START HERE

The online service scheduling system saves your pertinent contact and vehicle information for repeat use. >We recommend having the owner’s manual handy for accuracy when scheduling your first appointment online. Once you schedule your first appointment, the system saves the information for convenience the next time.

FIRST TIME? START HERE

When using the system for the first time, you will not have a current account; the system requires some basic contact and vehicle information that is loaded for appointment scheduling and saved for repeat use. You can begin the process by selecting – make – year – model – under I’m a new customer. It is handy for some users to reference their owner’s manual when selecting the transmission, drive type, trim, engine type, and engine size.

HOW TO SCHEDULE SERVICE ONLINE STEP-BY-STEP

We put together a few basic tips for scheduling service online at Bill Jacobs MINI in Naperville, IL:

1. Logging in – first-time users can log in using an existing Google account’s username and password or can click the – make, year, model – box under the heading – I’m a new customer. If you have used the system previously, enter the phone number or email address used previously.
2. Vehicle information – provide vehicle information as needed, including the make, year, model, transmission, drive type, trim, engine type, and engine size.
3. What does your vehicle need? – select from the list of individual services provided. Be sure to click – all services and repairs – for an extensive list of services. You will notice once the service is selected that a description box is provided for additional helpful information.
4. Do you need a ride? – Let us know how you plan to get to the appointment and if you need a loaner vehicle while we complete your service.
5. Appointment Time – choose the ideal day and time for your service from the options calendar provided. Also notice that you can select a specific advisor.
6. Review – Provide your contact information if you are a first-timer, check if you want reminders & updates, provide any additional comments, check if you want a return call, and review all of the details for accuracy before confirming your appointment.