As always, the service was great and Aldo was super helpful with all my MINI questions and needs!
Aldo did a great job and made the experience fast and friendly. Thanks Aldo!
I just wanted to share my experience at Bill Jacobs Mini .When my fiancé bought her Mini at this dealership we experienced the most welcoming atmosphere ever. I told my self when the time comes I will be definitely coming back and buying my next car here. The day come really quickly when I saw the most sharp looking Mini ever at the website.After making phone call to the best Italian sale rep Joe and told him what Mini I want he put him self on serious work. I arrived at same day to pick up my new dream Mini I was pleasantly surprised everything was ready to go. My biggest thank you to sales manager Ronny to get me the best possible deal with the bank.My most thank you to sales representative Joe for fully understanding my all needs and reason to get my new Mini Cooper.I want to say if you are ready to change your life, get Mini at Bill Jacobs those guys deliver what the promise!!Thank you for everything Miroslav proud owner of Mini Cooper
I have my second MINI from Bill Jacobs and I love it as much as I loved my first (which I had for 10 years). Mitch Shefveland is wonderful as an advisor - he explains things clearly, keeps me up to date, and ensures that my experience is the best possible.
Great showroom. Great service. I will always take my car here for maintenance. Dean K is very knowledgeable and friendly, also he has an amazing beard. I highly recommended this place if you own a Mini or are are interested in owning a Mini.
The staff is always supper nice, and they help take car of your
Mitch Shefveland is the best
Mitch Shefveland is the best advisor. Sales team is great. Service team is great.
The service department, Mitch in particular, has been outstanding in helping take care of my MINI, While the car itself has had some significant transmission issues (it is a 2003 with over 100k miles), MINI, both corporate and Bill Kay has done an amazing job of stepping up and taking care of the issues,
My time at Jacobs Mini Dealer in Naperville was excellent! My service advisor was Mitch and he was super nice and very knowledgeable! He made the process so smooth and quick!