We have been working with Mitch, since we purchased our first mini in 2012. Sadly Mitch had to break the news to us recently about how it was time for a new mini. My first question to Mitch was, "Will you still be our service rep?". Mitch reassured me through my all crying over losing the old car, that he will still be here for us. Talk about customer service! Mitch even helped with setting us up with our sales rep Rachel. Throughout the new car buying process, Mitch checked in with us to make it was running smoothly. Thanks for ...
Mitch Did a great job! Loaner was ready. Fast diagnostic with a text. Explain each issue thoroughly. Great way to do Business. Like using technology keeps both sides safe. Must have employee!
Superior service from Mitch and Mike in Service on my 2017 Mini Cooper Countryman. They made the experience an easy one when it could have been a beast. Absolutely trust these 2!