CUSTOMER TESTIMONIALS
The dealership and especially Mitchell Shefveland have been very thorough and explained everything in lay terms. Very complete explanations.
Bill Jacobs is kind and courteous. Mitch takes time to let you know what is suggested and what is needed. I never feel pressured.
Bill Jacobs does a great job of helping me stay on top of my car care. Mitchell Shefveland in particular is great to work with. He gives me suggestions but no pressure and helps me pick what is best for the car and my expenses.
I always get outstanding service at this dealer. They tell me what to expect, and flag future potential issues without any high pressure tactics to upsell immediately. Work quality has always been great!
Service from this dealer has been great. Mitch Shefveland takes time to explain the services needed and is easy to work with.
Great advisor service from Mitch Shefveland at mini. Thorough and knowledgeable and always very professional.
Service at Bill Jacobs Mini has been great. Mitch Shefveland has always taken the time to explain the services and is easy to work with.
Great selection of all minis and sales straight forward and easy. Service fair pricing and advisor Mitch Shefveland is great and I’ve worked with him for years.
Dealership staff is friendly and knowledgeable. Worked with Mitch for years and he does a great job explaining what is needed or recommended. No pressure. Dealership is clean and pleasant while waiting.
I have purchased 6 Mini Coopers from Bill Jacobs Mini. People ask me all the time … why do you always go to the same dealer? It’s simple. Mitch Shefveland. He has been my service advisor since day one he is quite literally a superhero. If you are in the market for a Mini take the opportunity to get it from Bill Jacobs. You won’t be sorry.
Mitch is the best service advisor hands down. He's incredibly communicative and never fails to respond.
Always a seamless experience at Bill Jacobs Mini when servicing our fleet of customized minis…our service provider Mitchell Shefveland is always so accommodating to any and all needs. Top notch 10/10!
Our company purchased a fleet of customized minis and everytime I bring them in for service Mitchell Shefveland has been so accommodating, transparent, and nothing short of a pleasure to work with
Great experience working with Jed. Great communication with prompt responses. The team was straightforward with understanding my needs and finding the right vehicle for my needs. Very positive experience overall.
