In my recent search for a used vehicle, I came upon the Bil Jacobs Mini dealership among the candidates. After I had emailed the dealership with my interest, a wonderful person contacted me by the name of Marina Magnabosco. Most individuals are hard pressed to sell you the first car you drive rather than delve more into what the customer is truly looking for in their search. After all, auto purchases take time for research and finding the right vehicle in your budget. Marina had me come to the dealership and test drive the Ford Edge I had inquired about a few days prior. Quick introduction and some rules about the test drive and I was out the door. Very few people make you feel welcome unless you are there with cash in hand ready to buy, but Marina made me feel comfortable about my visit and why I was there. I couldn’t make an offer on the vehicle at that point in time as I was still doing research, but she had me meet with the manager who was also friendly and there to make me feel welcome with my interest. At the conclusion of my visit, Marina provided me her contact info and even offered her time to look at other buying options even if they didn’t have the vehicle I wanted in stock. Very few dealerships go that extra mile but Marina Magnabosco did and I truly appreciate it. If you are looking for top notch class in car buying, go see Marina for your all of your buying needs. -Paul Elson
Also was fantastic to work with. He really listens to what you want in a car and does everything he can to make it happen. Friendly professional dealership. Great car buying experience
Easiest purchase ever! Very friendly!!
My car-buying experience at Bill Jacobs MINI was, by far, the best I have ever had. Aldo Huerta immediately contacted me after I requested information on the vehicle I eventually purchased, and also made certain that I knew he was available at any time to answer any questions I may have had, even before I got to the dealership to test drive the car! He also made me feel like he GENUINELY wanted me to have the MINI a I have always wanted, which seems to be atypical of most salespeople nowadays. Matt Cameron also went above and beyond to put me in my MINI. Every single staff member I encountered at Bill Jacobs MINI was very friendly and helpful. If you’re ever in the market for a MINI, Bill Jacobs should be your go-to spot!
The Service Team is fantastic! They will meet your needs with excellence and a kind heart. Yesterday I needed a few extra lbs in my tires of my Mini as the temps had dropped. In a rush to get to an appointment they were able to extend a courteous serving moment to get me on the road quickly! Thank You!!!
I am a car industry veteran and recently found myself in the market for a late model used vehicle, specifically, a Mini Cooper. I researched various units that were available and also a variety of dealerships in the area - by far - the best deal and service that I have ever experienced in a retail dealership was at Bill Jacobs Mini of Naperville. Marina Magnabosco was a pleasure to work with - she is very knowledgeable about Mini's, their features and performance. In addition, she is quick, attentive, accommodating and very responsive to questions that I had during the entire process. Ronny Bataineh, the sales manager that we met with later in the day expedited all of the paperwork necessary to finalize the sale and was equally professional, effective and knowledgable! I highly recommend this dealership and look forward to working with them forwards!
I had another great car buying experience with Marina Magnabosco. She asked me what my wants and needs were for my next Mini to help find my perfect match. She was was very deligent with the search. When I felt like settling she encouraged me to be patient because she didn’t want me to buy a car I wasn’t 100% happy with. Marina found my perfect car! I also appreciate Manager Ronny Bataineh for putting together a good deal on one try and the Mini expert, Vince for going over the features on my new Mini before I drove off. Great experience. I highly recommend Bill Jacobs Mini everyone there is awesome!
I had a great experience at Bill Jacobs Mini and I would highly recommend it. Everyone I dealt with there was very kind and helpful. This was my first time purchasing a car from Mini and Aldo Huerta helped make that process very easy and quick. He helped me to get the car I wanted and in my price range. He also went above and beyond by reaching out to me to assist me with any questions I had about Mini. I'd highly recommend working with Aldo if you're in the market for a Mini!