CUSTOMER TESTIMONIALS
BJM was very good and sold me my MINI SE at MSRP. No weirdness, we agreed on a price and i ordered it. It came in last August 2022 and was pretty much perfect. I recommend Bill Jacobs
A great experience every time I come in! Everyone is so friendly, personable and very knowledgeable! And, I love working with Mitch! He explains everything very well. I am never talked down to nor pressured. I could tell you stories about service contacts at another brand! So glad I made the switch!
They are very customer focused and Brendon Chervinko is an excellent service advisor! My car is always clean when I pick it up and it’s always ready on time and they tell me upfront exactly what’s needed and there are no surprises.
Brendon was very attentive to my needs. He was professional and thorough in describing my options.
Brendon and Mitchell were great! Explained what was and wasn’t covered through my warranty. Great communication and kind people!
Working with Bill Jacobs has been easy and I would recommend. There are quick to provide great service and make up for when things do not go according to plan.
Brendon and Mitchell were great! Explained what was and wasn’t covered through my warranty. Great communication and kind people!
It was very informative service and had a clean environment. Will continue to do service here
Mitchell Shefveland was super helpful during my service appointment with replacing my tire! I will tell friends and family about the great service!
We had the unfortunate experience of paying a bad mechanic prior to going here so my expectations were low to begin with. Meet Brendon on my 1st visit and was easy to chat with. He kept me informed of the progress and recommendations and was not pushy. Yes going to the dealer is expensive, but the work was done right the 1st time. We will be coming back here again to keep our Mini running as long as we can.
Dependable. Do what they estimate and do it well. Especially Brendon and Jim who delivered the loaner, and then delivered my car
Customer service is top notch.
Worked with me for what services needed attention before other services. Cost was also a factor.
My advisor Mitch is one of the most experienced and honest person I have dealt with in my entire driving experiences. He is a great communicator and asset to your company. Thank you for the opportunity to have the chance to praise and admire a great Advisor.
