Excellent friendly customer service!!! Aldo in the service department was extremely helpful!
I like driving a nice car but I don't know much about them, so when an error code came up I took my mini to the dealership. Quickly they helped me understand the problem. Ask for Aldo - he was friendly, easy to talk to, and handled everything in a professional manner. He made the whole experience quick and effortless.
We have two MINI's in our family and Service Advisor Mitch S takes great care of them & us. Mitch stays on top of things and communicates well. Mitch makes this the best experience it can be.
I just bought my new 60th anniversary mini thanks to the advocacy of Marina Magnabosco. She was wonderful! She kept me informed of any information as it came it, she made certain that my car was prepped and ready right away after it arrived and she was an excellent help in my negotiating the price. Nothing could have made me any happier with the car than buying it from Marina. She was so happy and pleasant and willing to go above and beyond to make things right. I am on my 6th mini and have had many experiences buying them. Marina made this sale the easiest and simplest one ever. I highly recommend Marina if you need anything mini related. She is smart and kind and just the absolute best person and sales person you could ever meet. She is careful to explain everything about the car's technology yet not make you feel stupid. Her instructions were clear and accurate.
Mike W was extremely nice and helpful His customer service was exceptional. He was helpful in all the questions that I asked him and even explained that the service department will price match for new tires. That is a great thing I now know that I will have that service done here.
Marina provides the best customer service anyone could ask for. She takes care of all the little details so that things are right. I would recommend buying a car from Marina. She knows how to take care of the customer!
Quick service with very kind, knowledgeable people. My service advisor, Aldo Huerta, was able to get me in and out quickly.
Aldo Huerta of Bill Jacobs Mini is amazing. He consistently surpasses all expectations!
I am always pleased with the service at Bill Jacobs Mini, and today was even better than usual with Mitch Shefvland's assistance. They did a thorough review of my car with me, explaining what they were looking at and why. There is complete transparency with everything they do and I wouldn't take my car elsewhere. Thanks!