Customer Testimonials
Good Union shop
I purchased a 2017 MINI JCW Hardtop in July and I loved my experience with the crew at Bill Jacobs Naperville MINI. Marina was great throughout the process. I am based in Atlanta, but loved the look and features with the one at Bill Jacobs. There was a hesitation to match the deal I was be offered from dealership in ATL, but Marina worked hard to get the price down for me. She even arranged an airport pick up for us when we came to pick the MINI and mailed my wife a birthday card. Endless hospitality!
I purchased a 2017 MINI JCW Hardtop in July and I loved my experience with the crew at Bill Jacobs Naperville MINI. Marina was great throughout the process. I am based in Atlanta, but loved the look and features with the one at Bill Jacobs. There was a hesitation to match the deal I was be offered from dealership in ATL, but Marina worked hard to get the price down for me. She even arranged an airport pick up for us when we came to pick the MINI and mailed my wife a birthday card. Endless hospitality!
Aldo Huerta was our salesman and was outstanding. We drove from Rockford for a specific car and Aldo helped us in everyway possible. He made my wife very happy by getting her the deal she could live with. I highly recommend if your looking for a car to visit Aldo and the team at Bill Jacobs mini. You will not be disappointed! Thank you Aldo!
Bill Jacobs is a great dealership. This is the second car we have bought from them. Their prices are always reasonable and the staff is great. They called in a service manager on a Saturday to service a car I was thinking of buying that day. My only and I mean only complaint is that there is only one finance guy. We had the same issue buying the bmw. It took us four hours the fist time and three hours the second time to get through finance. The finance people themselves are great, there is just so few of them.
I highly recommend Bill Jacobs Mini Dealership! Customer service is out of this world!!!! They seriously go above and beyond for you, they don't cut corners, they are honest and work hard to make a deal everyone is happy with! This has by far been the best buying experience that both my husband and I have had...and if anyone knows my hubby, knows how many cars we have purchased! 5 � service without a doubt! Special thanks to: Ronny Bataineh- Mini Manager Alex Kaffel- Mini A...dviser And can't forget Vincent Cavallo- Mini Genius You all were Spectacular! See More
We love our new blue Mini Cooper ? ?Aldo Huerta worked with me to get to the price I wanted without a fuss. He was kind and patient with my decision process and did not pressure me. I was there with my husband and 3 year old daughter and it was quite busy so we had to wait. Ronny Bataineh made it worth the wait by gearing us up with tons of Mini swag... including a Mini tricycle for our daughter! No doubt we are now a Mini family and loving it. Thanks to Aldo and Ronnie for the wonderful experience!
I had a great time at Bill Jacobs MINI. Thanks to the patience and help of Aldo I was able to leave with a beautiful Ford C-Max energi! He took the time to answer any and all questions I had, and more importantly, made my first time purchasing a car wonderful. If you're interested in a vehicle at Bill Jacobs MINI definitely ask for Aldo Huerta! He's bilingual, knowledgeable and a respectable individual.
Great place to work with. Kind and knowledgeable.
