CUSTOMER TESTIMONIALS
I came here with my girlfriend for her to buy her 1st mini from mini. And how glad i am that we came here and got treated by my main man ELGAN!
He was very helpful, supportive, and informative, and extremely easy to work with. He made the experience feel very comfortable and funny yet still professional. If the owner of this mini dealership sees this PLEASE PROMOTE ELGAN!
You can tell he is a very good man. He sets a very good standard that the car industry definitely needs because he is more than just his work label. He ... Read More Google - May 29, 2026
*Well Done* I decided to drive from the City to Bill Jacobs Mini to take a look at a car about 40 minutes prior to close ( yeah we all do seemingly random things at odd times) and I was greeted by Sales advisor Daniel Maldonado. He quickly accommodated my request for a test drive and within 20 minutes I initiated the purchase process (been looking for a year, so not too random for me)
Smooth. It was a pleasant experience that moved along without typical dealer nonsense. I was accommodated every step of the way from Daniel's communication to closing the ... Read More Google - May 29, 2026
Mitchell Shelfvland is always helpful & easy to communicate with. I’ve been coming here for 4 years & I’ve never had an issue
Mitch delivers consistently professional and great service. He is personable, clear, listens carefully, and extremely welcoming and provides a stress-free visit. He somehow remembers us even though we come in once a year. Its so nice to find the same service specialist here each time I come in. The phone staff was also professional and pleasant snd helpful when scheduling my appt. The waiting area is clean and thx for the desks to work on.
Got my car serviced in a timely manner and had an overall good experience at the dealership.
Mitch and service crew were all verry courteous and professional it's a pleasure to experience such a well run department
Bill Jacobs mini is a great dealership with very nice and helpful staff. they are always quick and reasonable with service prices.
My Mini is great but the dealership and people that work here are fantastic! I was greeted immediately upon arrival and the wonderful experience of meeting with Mitch Shefveland from service. I’m waiting for the completion of my car, thanks for the 2nd cup of coffee.
Love going to the dealer Mitch is up front and honest about repairs and what should be addressed Rt away. Timing of work by tech is always A1 service.
We were in the market for a car for our daughter and Ali and the team were so kind, informative and patient with us. They don’t pressure us but gave us all the info we needed to make a great choice for her! We will definitely be back if ever in the market for a Mini again!
Honest, friendly, and professional customer service from Elgan and the financing office.
Great staff. Very efficient and the supporting documentation for the repairs was excellent. Was in and out faster than expected.
They have maintained my car for over 7 years. I have worked with Mitchell for many years as service rep. It has been a good experience. No problems.
I have used dealership since car purchase. Mich has been my service advisor and was a done a wonderful job keeping the car running well. I have had no problems.
